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  1. Vervoe
  2. Candidate Support

Candidate Support

General

  • What is an online interview?
  • Are interviews timed?
  • Why should I record a video bio?
  • Will my current employer be able to see my profile?
  • How long does it take to receive an online interview request?

Tips for your Interview

  • Tips for a successful interview
  • Should I use my phone or computer to do my interview?
  • Which browser is recommended to complete my interview?
  • What if the interview has video/audio questions?

Technical Support

  • I recorded a video/audio but it is not working properly. I just see a black screen and can't review what I recorded.
  • I recorded my audio/video recording but I do not hear sound when I play it back.
  • I did not receive my magic link to log back in.

Common Questions

  • I’ve completed an interview. What happens next?
  • What if I don’t do well in an interview? Can I try again?
  • My interview expired. Can I get an extension?
  • Do I have to fill in all the details in my profile?
  • What if I don’t do well in an interview? Can I try again?
  • Why have I received more than one online interview for the same job?
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